Terms of Service

1. Acceptance

By accessing or using QR Maker ("Service", "we", "us"), you agree to these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation. If you do not agree, do not use the Service.

We may update these Terms from time to time. Continued use after changes are posted constitutes acceptance.

2. Service Description

QR Maker provides QR code generation, dynamic short links, landing page publishing, scan analytics, a REST API and MCP server for AI agents and developers, and event photo galleries — including an optional printed hardcover Wedding Album fulfilled by our print partner (Gelato). Features vary by plan.

3. Accounts & Age Requirements

You must be at least 13 years old (or the minimum digital-consent age in your jurisdiction, whichever is higher — 16 in most of the EU) to create a QR Maker account.

Physical purchases (Wedding Album, prints, physical goods): you must be at least 18 years old to place a paid order that requires shipping. Under-18s must have a parent or guardian complete the purchase on their behalf.

Guest photo uploads (event galleries): if you are under 16, please only upload photos of yourself and other guests with the express permission of a parent or guardian and, where applicable, the event host. Do not upload photos of children who are not part of the event.

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at support@qr-maker.io if you suspect unauthorised access.

4. Paid Plans, One-time Purchases & Billing

We offer three commercial product categories, each with its own refund treatment (see the Refund Policy for full detail):

• Subscription plans (API tiers, Pro, Enterprise) — billed in advance, 7-day money-back guarantee on initial purchase.
• Event gallery Memories unlock — one-time $29 per gallery. Refundable within 7 days of purchase if not used.
• Wedding Album (physical printed goods) — one-time per order. As a personalised product manufactured to order, it is generally exempt from the 14-day EU right of withdrawal (Directive 2011/83/EU Art. 16(c)). Manufacturing defects and misprints are always eligible for reprint or refund — see the Refund Policy.

All prices are shown on the Pricing page and product pages. Payments are processed by Stripe — we do not store your card details.

You may cancel any subscription at any time via your account settings. Access continues until the end of the current billing period.

4b. Referrals & Store Credit

QR Maker offers a referral programme: paying event hosts can share a personal referral link that gives new customers a discount ($10 off their first paid gallery) and earns the referrer store credit ($20 per successful conversion). The following terms apply:

• Eligibility. Only paid Memories customers can generate a referral coupon. The referee (the person who redeems the coupon) must be a genuinely new QR Maker customer — codes are void when redeemed on an existing account.
• One coupon per referrer. Each event has a single active coupon at any time. You may share it as often as you like, but a coupon has a hard cap of 20 successful redemptions before it expires.
• Coupon expiration. Referral coupons expire 365 days after their creation, or when the 20-redemption cap is reached, whichever comes first.
• Store credit. Credit accrues automatically when a referee completes a paid purchase. Credit is denominated in USD equivalent and is applied automatically at your next checkout. Credit has no cash value, is non-transferable, and cannot be exchanged for cash or refunded. Unused credit expires 12 months after it is earned.
• Anti-abuse. Self-referrals, referrals through disposable-email or duplicate-account patterns, referrals using previously purchased plans, or any behaviour we determine to be abusive of the programme will result in the referral being voided, the credit being clawed back, and — in serious or repeated cases — account suspension.
• Programme changes. We reserve the right to modify or discontinue the referral programme at any time. Earned credit will remain redeemable for at least 90 days after any programme discontinuation.

5. Acceptable Use

You agree not to use the Service to:

• Distribute malware, phishing links, or fraudulent content
• Send unsolicited bulk communications (spam)
• Publish content that is illegal, hateful, or exploits minors
• Impersonate another person or entity
• Attempt to reverse-engineer, scrape, or overload the Service
• Violate any applicable law or regulation

We may suspend or terminate accounts that violate these rules without notice.

6. Content & Intellectual Property

Your content: You retain ownership of the content you submit (URLs, landing page text, images, photos). You grant QR Maker a worldwide, non-exclusive, royalty-free licence to store, display, transmit, adapt, and process your content solely to provide the Service — including delivery through our CDN, generation of printed products (e.g. Wedding Album PDFs sent to Gelato), and the AI curation pipeline described in the Privacy Policy §4b.

Guest-uploaded photos (event galleries): When you upload a photo to a wedding or event gallery, you represent and warrant that (a) you took the photo or have the necessary rights to share it, (b) the people visible in the photo have not objected to it being included in the event album, and (c) you grant the event host and QR Maker the same licence described above so we can display the photo in the gallery, include it in AI-curated selections, and produce printed albums if the host orders one. If you object to a photo you appear in, contact the event host directly or email privacy@qr-maker.io.

Roles under GDPR: for photo galleries, the event host is the data controller of the content in the gallery (who is invited, what is shared, when it is deleted). QR Maker acts as a data processor executing the host's instructions — except for choices about which AI models we use, prompts, and subprocessors, where QR Maker is joint controller with the host for those specific decisions.

Our platform: QR Maker's software, design, trademarks, and documentation are owned by us. You may not copy, modify, or distribute them without written permission.

QR Code trademark: "QR Code" is a registered trademark of DENSO WAVE INCORPORATED in the United States and other countries.

7. Data Protection

Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. For users in the EU/EEA, we act as a data processor for scan analytics and photo gallery content, and as a data controller for account data and our own AI-feature choices, in compliance with the GDPR.

Enterprise / API customers processing personal data through the Service on behalf of end users are governed by the Data Processing Agreement, which is incorporated into these Terms by reference. A signed copy on our letterhead is available on request.

California residents can review their rights and how to exercise them at Your Privacy Choices.

8. Service Availability

We aim for high availability but the Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access and may modify or discontinue features with reasonable notice.

9. Limitation of Liability

To the maximum extent permitted by law, QR Maker's total liability for any claim arising from these Terms or your use of the Service is limited to the greater of: (a) the amount you paid us in the 3 months preceding the claim, or (b) €100. We are not liable for indirect, incidental, or consequential damages.

10. Termination

Either party may terminate the agreement at any time. We may suspend access immediately for violations of Section 5. Upon termination of a paid account, access continues until the end of the prepaid period. Your data is retained for 30 days after account closure, then deleted.

11. Governing Law & Dispute Resolution

EU/EEA users: These Terms are governed by Spanish law. Disputes shall be submitted to the courts of Madrid, Spain. Consumers retain their statutory right to bring proceedings in the courts of their country of residence.

All other users: These Terms are governed by the laws of the State of Delaware, USA. Any dispute arising out of or relating to these Terms shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules or Commercial Arbitration Rules as applicable to the parties, before a single arbitrator. The seat of arbitration shall be Wilmington, Delaware; proceedings may be conducted remotely. The prevailing party may recover its reasonable attorneys’ fees to the extent permitted by law.

Class-action waiver: to the maximum extent permitted by applicable law, all claims must be brought in the parties’ individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. If a court or arbitrator finds this waiver unenforceable as to a particular claim, that claim (and only that claim) may proceed in court.

Small-claims carve-out: either party may bring qualifying disputes in a small-claims court instead of arbitration, provided the action remains in that court on an individual (non-class) basis.

Nothing in this Section prevents either party from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

12. Contact

For questions about these Terms, contact us at legal@qr-maker.io.